Terms of Service

Welcome to Meira AI Terms of Service
Welcome to Meira AI, the mobile and online service of Meira AI, Inc. (hereinafter referred to as "Meira AI", or "We", or "Us" or "Our"). This Terms of Service applies to all visitors, data subjects, and others who access the Service ("User(s)" or “You/r”) including persons buying for teams (“Subscribers”). This document is a legally binding agreement between You and Meira AI. The domain name www.meetmeira.ai and all associated subdomains (hereinafter referred to as "Website") and Meira AI mobile application, web-based and online applications ("Mobile Software" or "Meira AI App") is owned and managed by Meira AI.


Agreement of terms
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Meira AI (“Company,” “we,” “us,” or “our”), concerning your access to and use of the www.meetmeira.ai website, mobile application, and all associated platforms, features, tools, and services (collectively, the “Services” or "Platform"). You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will notify you by updating the “Last updated” date, and your continued use constitutes acceptance of the revised Terms.The Services are not designed to comply with industry-specific regulations (e.g., HIPAA, FISMA), and should not be used where such compliance is legally required. Users under 18 are strictly prohibited.


Important disclaimers
No Medical or Clinical Advice: Meira AI is not a healthcare provider. The AI Coach is not a human and cannot offer diagnosis, treatment, or professional counseling. If you have a mental health emergency, discontinue use and seek immediate assistance.

Not HIPAA-Covered: Meira AI is not subject to HIPAA, and its Services should not be used to store or share Protected Health Information (PHI).

Generative AI Disclosures: Our Services use third-party generative AI (e.g., OpenAI) to enable interactions. These AI-driven features are informational only and do not replace professional or clinical support. By using them, you consent to your inputs being processed by these technologies under their respective terms.

AI Limitation Disclaimer: AI-generated responses may be incomplete, outdated, or incorrect. They should not be relied upon as definitive or factual without independent verification.

Mobile App Compliance: The Meira AI mobile app complies with Apple App Store and Google Play policies. We provide access to this Terms of Service and our Privacy Policy within the app and store listings, as required.

International Use: If you access Meira AI from jurisdictions outside of Ireland or the EU, you are responsible for complying with local laws and understand your data may be processed in Ireland and the United States.

Child Use Prohibited: Meira AI is intended only for users 18 years and older. If you are under 18, you may not use the Services.


Consumer rights and refunds
Under applicable consumer protection laws (such as EU Digital Content Directive, UK Consumer Rights Act, and others), users have the right to receive services that are as described, fit for purpose, and delivered with reasonable care. If you are a resident of a country that provides for a statutory right to withdraw from digital service contracts, you may be entitled to cancel your subscription and request a refund within a set timeframe (usually 14 days from purchase).

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Accessibility
Meira AI is committed to making its Services accessible to all users, including those with disabilities. We strive to comply with accessibility standards and ensure that users can interact with our platform using assistive technologies such as screen readers. If you have accessibility concerns, please contact us at meetmeiraai@gmail.com for support or to request accommodations.


Service availability and uptime
While we aim to ensure uninterrupted availability of our Services, we do not guarantee that access will always be error-free or continuously available. Meira AI may perform maintenance or encounter outages due to technical issues beyond our control. You agree that we are not liable for any losses caused by service interruptions, bugs, or performance limitations.
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Subscriptions and billing
If you purchase a subscription through the Meira AI App or Website, payment will be processed through your app store provider or our designated payment processor. Subscription fees are charged in advance and may automatically renew unless canceled. You may cancel your subscription at any time through your app store settings or account dashboard. No refunds are provided after the statutory withdrawal period unless legally required.


Intellectual property rights
Unless otherwise indicated, the Site and Services are our proprietary property, and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the “Content”), as well as the trademarks, service marks, and logos (the “Marks”), are owned by or licensed to us. The Content and Marks may not be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express written permission.

Provided that you are eligible to use the Services, you are granted a limited license to access and use the platform for personal, non-commercial use.
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User representations
By using the Services, you warrant that:
• You are at least 18 years old.
• You will not use the Services for any illegal purpose.
• You will provide accurate and current information.

We may suspend or terminate your account for any breach of these warranties.


Prohibited activities
You may not use the Services to:
• Violate any law or regulation.
• Infringe on the rights of others.
• Upload or transmit harmful software.
• Harass or abuse other users.
• Reverse-engineer or modify platform code.- Collect data from other users without consent.
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Violating these rules may result in suspension or legal action.
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User-generated contributions
Any content submitted by you (e.g., feedback, comments) must not:
• Violate intellectual property rights.
• Contain misleading or harmful content.
• Include offensive, discriminatory, or illegal material.
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Meira AI reserves the right to remove any contributions that violate these Terms.


Contribution license
By submitting content, you grant Meira AI a non-exclusive license to use, modify, and display your content for the purpose of providing the Service. You retain ownership of your content, and Meira AI is not liable for its misuse by others.
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Submissions
All suggestions or feedback provided to Meira AI become our sole property and may be used by us without compensation to you. By submitting ideas, you waive all rights to those ideas.


Third-party links and content
The Services may contain links to third-party websites or content. We are not responsible for their accuracy, availability, or practices. Your interaction with third-party services is at your own risk.

You should review the third-party’s policies and terms before interacting or transacting with them.
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Site management
Meira AI reserves the right, but not the obligation, to:
1. Monitor the platform for violations of these Terms.
2. Take legal action against violators.
3. Restrict access or disable content that is excessive or burdensome.
4. Manage the Site to ensure proper functionality and security.
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Privacy policy
We care about your privacy and data security. Our Privacy Policy is incorporated into these Terms
of Service. By using Meira AI, you consent to data processing in accordance with our Privacy
Policy. If you are accessing the Site outside Ireland, you agree to data transfer and storage in
Ireland and the United States.
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Term and termination
These Terms remain in effect as long as you use the Services. Meira AI may suspend or terminate your access at any time for violating these Terms or any law. If your account is terminated, you may not create a new one without our permission.
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Modifications and interruptions
Meira AI may update or discontinue any aspect of the platform at any time. We are not liable for losses or inconveniences caused by interruptions, modifications, or discontinuations.
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Governing Law
These Terms are governed by the laws of Ireland, without regard to conflict of laws principles.


Dispute resolution
Disputes will be resolved through binding arbitration under the rules of the Chartered Institute of Arbitrators (CIArb), seated in Dublin, Ireland. If arbitration is found unenforceable, disputes will be resolved in the courts of Dublin.

You waive the right to bring any dispute more than one (1) year after the cause of action arose.


Corrections
We reserve the right to correct any typographical or factual errors on the platform.


Disclaimer
The Services are provided "as is." We make no warranties regarding accuracy, functionality, or availability. You use the Services at your own risk.
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Meira AI disclaims liability for:
• Errors or omissions in content.
• Personal injury or property damage.
• Unauthorised access to user data.
• Bugs, viruses, or harmful code.
• Third-party links or content.


Limitation of liability
Meira AI will not be liable for indirect, incidental, or consequential damages, including lost profits or data. Our total liability is limited to the amount you paid to us in the last 12 months, if any.
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Some jurisdictions do not allow limitations, so these may not apply to you.


Force majeure
We are not liable for delays or failures due to causes beyond our reasonable control, including natural disasters, war, or service outages.


Idemnification
You agree to indemnify and hold Meira AI harmless from any claims arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

You must cooperate with us in defending any claim.
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User data
Meira AI retains data you submit for managing and improving Services. We perform regular backups but are not liable for data loss.


Electronic communications, transactions, and signatures
You consent to receive communications electronically and agree that such communications satisfy legal requirements for written notice. You also consent to use of electronic signatures and records.


Miscellaneous
These Terms of Use, along with any policies or rules posted by Meira AI, constitute the entire agreement between you and us. Our failure to enforce any right or provision does not waive that right.
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If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.
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No joint venture, partnership, employment, or agency relationship exists between you and Meira AI. These Terms shall not be construed against us because we drafted them.

You waive any defenses based on the electronic format of these Terms.


No medical advice
The Services do not provide medical, clinical, diagnostic, or treatment services. Any information presented is for general guidance only and not a substitute for professional medical advice.


No professional advice
All tools, techniques, or content (e.g., breathing exercises, mood tracking, journaling) provided by Meira AI are for informational purposes only. Always seek the advice of a qualified professional before acting on any content provided through the Services.


Use of generative AI technology
Meira AI uses generative AI from third-party providers like OpenAI to deliver coaching features.
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By using these features:
• You agree that AI-generated content is for informational purposes only.
• You acknowledge Meira AI is not responsible for errors in AI responses.
• You understand your data may be processed by external services.
• You use AI services at your own risk.
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Meira AI may change or suspend AI features without notice.


Service rules
• Scrape or copy the Site content.
• Interfere with system functionality.
• Send spam or malicious software.
• Harvest user data without consent.
• Impersonate others.
• Bypass security or access controls.
• Use the Service for unlawful purposes.


Entire agreement / severability
These Terms, our Privacy Policy, and other posted policies form the entire agreement between you and Meira AI. If a court finds any provision invalid, the remainder of the agreement remains enforceable.


No waiver
Any failure by Meira AI to enforce a provision does not waive our right to enforce it later.


Contact
If you have questions, comments, or concerns, please contact:
Email: meetmeiraai@gmail.com

Thank you for using Meira AI. We are committed to providing supportive tools for emotional well-being in a responsible, ethical, and secure way.